We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, purchase our products, or communicate with us.
1. Information We Collect
We may collect the following types of information when you interact with us:
- Personal Information: Name, email address, phone number, billing/shipping address, payment details, and any other information you provide while placing an order or contacting us.
- Transaction Information: Details of your purchases, including product(s) bought, date, time, and payment status.
- Device & Usage Information: Your IP address, browser type, operating system, and website usage patterns (via cookies or similar technologies).
- Communications: Records of interactions with our customer support, feedback forms, or promotional opt-ins.
We do not store sensitive payment information like full credit/debit card details. Payments are securely processed through PCI-DSS–compliant gateways such as Razorpay.
2. How We Use Your Information
We use the information collected to:
- Process and deliver your orders, send invoices, and provide customer support.
- Improve our website, products, and overall user experience.
- Send updates about new products, offers, or promotions (only if you consent).
- Prevent fraud, ensure compliance with law, and maintain security of transactions.
3. Sharing of Information
We do not rent, sell, or trade your personal information to third parties. Your information may only be shared:
- With trusted service providers (such as payment gateways, logistics partners, and IT vendors) who enable us to serve you better.
- If required by law, regulation, or legal process.
- In case of a merger, acquisition, or transfer of business assets.
- In anonymized and aggregated form, which cannot be used to identify you.
4. Cookies & Tracking
We use cookies and similar technologies to:
- Personalize your browsing experience.
- Understand how users interact with our website.
- Improve website functionality and security.
You may disable cookies through your browser settings, but this may limit certain features.
5. Data Security
We implement industry-standard security measures (including SSL encryption) to protect your personal data. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You may:
- Access, update, or correct your personal information.
- Withdraw consent for promotional communications at any time by unsubscribing or contacting us.
- Request deletion of your personal data, subject to legal and contractual obligations.
7. Age of Consent
By using this website, you confirm that you are at least the age of majority in your place of residence, or that you have given consent for your minor dependents to use this website.
8. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services will constitute acceptance of those changes.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you may contact us at:
Email: info@vedassecret.in
Address: 308, GT Road, Shahdara, Delhi- 110092
